Affordable Solutions from the
Best VoIP Service Provider in Prieska

Are you looking for a reliable VoIP service provider in Prieska? Well, look no further! TWK Communications is the leading supplier for all telecoms infrastructure and IP solutions in Prieska. We supply our services to customers living in the Western Cape, Eastern Cape, and the Overberg region. Find out more about our company and the VoIP Business Package that’s available on offer in your area.

Prieska is a little town that is located on the south bank of the Orange River. One of the most interesting facts about this town is that it has some of the most precious stones hidden deep beneath its soil. Prieska was originally named Prieschap, which is a Khoisan word that means “place of the loss she-goat”. At TWK Communications, we take pride in offering VoIP services in areas of South Africa where there is a real need for this service but other businesses have not yet successfully found solutions to bring to these areas.  

Understanding the Significance of Voice Over Internet Protocol

VoIP, more formally known as a Voice Over Internet Protocol, is a type of IP technology that allows users to place phone calls to other people, all while being connected to the internet. With most people having access to a fast and reliable internet network, it makes it easier to get phone services through the internet instead of using a traditional phone connection to communicate with others.

Besides the fact that everyone has internet access either at home or in their working environment, the rise in VoIP services also comes from the fact that this is in fact one of the most convenient methods of placing calls and is also offered at much lower rates than traditional calls.

At this point, you may be wondering exactly how this service works. Understanding how VoIP services work is quite simple. Firstly, the user needs to understand that using VoIP services means that the analog phone signals are converted into digital signals that travel through the internet. Making calls using Voice Over Internet Protocol means that the conversation will be exchanged by using small data packets that are sent anywhere across the globe using the internet.

In order to make a regular phone call, you need components such as a transmitter and a connection with the phone line. The person wanting to communicate is then required to physically dial up the number of the other person he/she wished to communicate with using their unique telephone number. When you choose to use our VoIP services, all of the above is eliminated. In order to place a call using VoIP, you simply need a strong internet connection, a telephone headset, and any device such as a computer or VoIP phone that will allow you to place the call.

We at TWK Communications understand how our service may affect your business. Should you experience any difficulties while using our VoIP services, please be sure to get in touch with our technical support team or call our customer call center for assistance. We will make sure that your service remains uninterrupted with limited downtime.

Benefits of Using VoIP in Your Business     

Over the past few years, businesses in Prieska, and other areas of South Africa, have come to realize the importance of using VoIP in their business and how it can benefit them. TWK Communications understands the significance of this and has worked to provide VoIP services for businesses in these areas.

We believe that this telephone system is going to increase in popularity over the next few years, especially for businesses because of the fact that it allows you to conveniently place calls anywhere at any given time. Another great advantage of using VoIP phones in your business is that you will be issued with a virtual phone number that is separate from your business telephone number.

Other advantages of using VoIP in your business include:

  • VoIP allows for conference calls

Conference calls are important to businesses, especially since most companies’ employees are working remotely. If your business implements a VoIP system it will be much easier to make conference calls over a reliable internet network.

  • Great call quality

Over the years, the VoIP call quality has drastically improved, so much so that it is impossible to make out whether the company is placing a direct call using a landline or VoIP services. Users who use VoIP to place calls will find that the quality of the call is clear, enabling them to hear what the person on the other end of the call is communicating with them. Remember, in order to have the best VoIP call experience, your company needs to make sure that they have access to a strong internet connection.

  • Multiple features

Not only does VoIP services allow you to place calls using the internet, but it also provides your business with other great communication features such as instant messaging, receiving voice mails and faxes via e-mail as well as video conferencing as mentioned above. All of these features make it possible for the business to keep in touch with its customers and employees without being physically present in the office.

TWK Communications offers flexible VoIP systems at a competitive rate. Our VoIP business plan option makes it possible for you to send and receive calls in your company, all while using your very own business wireless network. Unlike other VoIP packages available on the market, choosing to use TWK Communications VoIP systems means that you will have the opportunity to keep your original office number in use while having other users place calls on your network. Be sure to get in touch with the best VoIP provider by calling us on 021 2000 600. Our main office is located in Somerset West and is open for business every Monday to Friday from 08:00 am to 08:00 pm. We also open on weekends from 08:00 am to 12:00 pm.

TWK subscribe to the ICASA Code of Conduct that governs all electronic communication services in South Africa. We are committed to this standard of best practice pertaining to the services of an internet service provider.

Download a copy of ICASA’s Code of Conduct.
Read more on ICASA.

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